The San Antonio Clubhouse – Building Valuable Life Skills

San Antonio Clubhouse pic
San Antonio Clubhouse
Image: saclubhouse.org

Former USAA executive Dawn Johnson is active in a wide range of charitable pursuits, and particularly enjoys supporting patient health organizations both in and outside of her San Antonio home. Dawn Johnson is a member of the San Antonio Clubhouse board of directors.

The San Antonio Clubhouse works to support men and women who live with mental illnesses. It provides valuable resources to people as they recover, allowing them to build relationships with other members and Clubhouse staff as they prepare to re-enter the workforce.

The Culinary and Dining Unit at the Clubhouse allows members to become familiar with food preparation best-practices and to cultivate healthy eating habits. Culinary and Dining Unit members help create restaurant-quality meals for their fellow members, handling everything from planning to cleanup.

Participants in this program help develop a monthly menu, including shopping for ingredients. They raise the fresh vegetables and herbs used in the kitchen on-site in raised gardening beds.

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Author: Dawn Johnson of San Antonio

A well-regarded entrepreneur and corporate consultant, Dawn Johnson leverages more than 20 years of experience as a high-level executive toward her role in helping CEOs and senior managers to implement business strategies for reorganization and growth. As the founder and CEO of DMJ Consulting in San Antonio, Texas, Ms. Johnson previously served as Executive Vice President and Chief Marketing Officer of the United States Automobile Association (USAA). She led the Fortune 200 company to achieve a nearly 95 percent customer satisfaction rating while simultaneously encouraging growth and development across all divisions. Dawn Johnson utilizes a wide range of abilities that extend across several different elements of business. Earning her Bachelor’s degree in Journalism and Mass Communications from Kansas State University in 1984, Dawn Johnson joined USAA’s marketing team soon afterward. She spent nearly 15 years with the company’s marketing division, where she oversaw development and integration of marketing plans for the USAA Real Estate Company and the La Cantera Development Company. Working in several managerial roles within the department, Ms. Johnson advanced to President and CEO of USAA’s Financial Planning Services (FPS) unit in 2001. During her two-year tenure, she focused on implementing strategic development and rebranding initiatives aimed at better positioning FPS in the market and changing the company’s public appearance from that of strictly an insurance agency to a comprehensive financial services and products firm. With her turnaround strategies at FPS considered a success, Dawn Johnson advanced to President and CEO of USAA’s Alliance Services division in 2003. Ms. Johnson spearheaded negotiations with USAA’s Alliance partners, ultimately leading to the creation of more product and service discount opportunities for customers and a growth in client satisfaction levels. In 2004, Dawn Johnson was appointed Executive Vice President and Chief Marketing Officer of USAA. As the primary marketing executive at USAA, Ms. Johnson expanded her skill set even further by developing and growing the company’s retention programs and creating stronger collaboration between the marketing and operations teams. Residing in San Antonio, Texas, Dawn Johnson maintains an active lifestyle by reading, hiking, scuba diving, and working out in her leisure time. A travel and wine enthusiast, Ms. Johnson enjoys combining both interests during her vacations.

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